Position available: Meetings & Events Coordinator

Department: Food & Beverage

Work hours: 9 hours per day, five days per week (late shifts, weekends, public holidays, split shifts, overtime and last-minute changes)

Key Duties and Responsibilities:

  • Marketing and selling meetings and events facilities
  • Ensuring all enquiries are answered timeously and recorded daily
  • Scheduling and conducting site inspections
  • Creating bookings on Protel MICE & Protel Quick Groups (both events and accommodation)
  • Communicating details and changes of your events clearly by means of a function sheet
  • Planning & coordination so that event run smoothly
  • Ensuring deposits, final pre-payments and balances due are paid on time
  • Assisting meetings & events manager with on-site events where required
  • Maintain and improve the high quality of service to ensure guests receive 5-star experiences
  • Develop innovative ideas in conjunction with managers to ensure continuation of outlets
  • Handle routine accounting for daily sales. Ensure all is correct and complete at the end of the business day.
  • To learn and uphold the principles and goals of Lanzerac
  • Ability to work most weekends and holidays
  • To comply with all statutory and company regulations relating to Health & Safety and hygiene
  • To ensure that the client’s queries and complaints are dealt with promptly and personally and serious situations reported to the Meetings & Events Manager/ Duty Manager
  • To attend weekly Operations and F&B meetings communicating all information to team members
  • Any other duties assigned

Knowledge and Abilities:

  • Minimum of 1 years’ experience in a similar position
  • Great communication, organisational and administrative skills – verbal and in writing
  • Good knowledge of hotel management systems, excel, word, outlook etc
  • Ability to react quickly and creatively, whilst maintaining a good energy level and stay focused on projects
  • Own transport
  • Well groomed

Application date ends 09 November 2023.  All applications to be emailed to [email protected]