Position available: Meetings & Events Coordinator
Department: Food & Beverage
Work hours: 9 hours per day, five days per week (late shifts, weekends, public holidays, split shifts, overtime and last-minute changes)
Key Duties and Responsibilities:
- Marketing and selling meetings and events facilities
- Ensuring all enquiries are answered timeously and recorded daily
- Scheduling and conducting site inspections
- Creating bookings on Protel MICE & Protel Quick Groups (both events and accommodation)
- Communicating details and changes of your events clearly by means of a function sheet
- Planning & coordination so that event run smoothly
- Ensuring deposits, final pre-payments and balances due are paid on time
- Assisting meetings & events manager with on-site events where required
- Maintain and improve the high quality of service to ensure guests receive 5-star experiences
- Develop innovative ideas in conjunction with managers to ensure continuation of outlets
- Handle routine accounting for daily sales. Ensure all is correct and complete at the end of the business day.
- To learn and uphold the principles and goals of Lanzerac
- Ability to work most weekends and holidays
- To comply with all statutory and company regulations relating to Health & Safety and hygiene
- To ensure that the client’s queries and complaints are dealt with promptly and personally and serious situations reported to the Meetings & Events Manager/ Duty Manager
- To attend weekly Operations and F&B meetings communicating all information to team members
- Any other duties assigned
Knowledge and Abilities:
- Minimum of 1 years’ experience in a similar position
- Great communication, organisational and administrative skills – verbal and in writing
- Good knowledge of hotel management systems, excel, word, outlook etc
- Ability to react quickly and creatively, whilst maintaining a good energy level and stay focused on projects
- Own transport
- Well groomed
Application date ends 09 November 2023. All applications to be emailed to [email protected]