Date: 02 July 2025
Position Available: Meetings & Events Coordinator
Department: Food & Beverage
Work Hours: 9 hours per day, five days per week (including late shifts, weekends, public holidays, split shifts, overtime, and last-minute changes)
Key Duties and Responsibilities:
- Marketing and selling meetings and events facilities
- Ensuring all enquiries are answered timeously and recorded daily
- Scheduling and conducting site inspections
- Creating bookings on Protel MICE & Protel Quick Groups (for events and accommodation)
- Communicating event details and changes via function sheets
- Planning and coordinating events to ensure smooth execution
- Ensuring deposits, pre-payments, and balances are paid on time
- Assisting the Meetings & Events Manager with on-site events when required
- Maintaining and improving high-quality service for a 5-star guest experience
- Developing innovative ideas with managers to sustain outlet success
- Handling routine daily sales accounting; ensuring accuracy at the end of each day
- Upholding the principles and goals of Lanzerac
- Willingness to work most weekends and public holidays
- Complying with all Health & Safety and hygiene regulations
- Managing client queries and complaints promptly and escalating serious issues to the Meetings & Events Manager or Duty Manager
- Attending weekly Operations and F&B meetings and relaying information to team members
- Performing any other assigned duties
Knowledge and Abilities:
- Minimum 1 year’s experience in a similar role
- Strong communication, organisational, and administrative skills (both verbal and written)
- Proficiency in hotel management systems, Excel, Word, Outlook, etc.
- Ability to respond quickly and creatively, maintain energy and focus on projects
- Own transport required
- Well groomed
Application Deadline: 08 July 2025
Submit Applications to: fnbman@lanzerac.co.za