Return & Refund Policy
1. Swimwear
Non-returnable: may not be refunded or exchanged
2. Wine
Conditions of Sale & Returns Policy
- You must be of legal drinking age to use this website.
- All wines are sold by the bottle, unless otherwise indicated.
- Prices include VAT.
Returns Policy:
Every effort is made to ensure that orders are fulfilled correctly. If, however, you do not receive exactly what you have ordered, we will gladly rectify the problem.
- If you are not completely happy with your purchase, please contact us to arrange collection and a refund.
- Any complaints regarding the standard and quality of the products bought should be directed to [email protected]
- Lanzerac reserves the right to cancel orders in whole or in part as circumstances dictate. If goods are no longer available after payment has been made, users will be refunded or we will suggest alternative wines. Should we ever exercise this right we will first communicate with you.
3. Homeware Products
Returns Policy:
Every effort is made to ensure that orders are fulfilled correctly. If, however, you do not receive exactly what you have ordered, we will gladly rectify the problem.
- If you are not completely happy with your purchase, please contact us to arrange collection and a refund.
Any complaints regarding the standard and quality of the products bought should be directed to [email protected]